Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the bakery on items like coffee beverages, tea, etc.
Advanced orders may be cancelled prior to the scheduled delivery time at our discretion. Please call 25254520 to find out if your order is eligible for cancellation.
A2M Nomad Ltd will refund the total price of any cancelled order to the credit or debit card used to place the order.
If you are having any kind of issues ordering with us, have a complaint, or simply want to give us props for our awesome services then please don't hesitate to call or email us. We are constantly looking for ways to improve ourselves and making sure you are having the easiest time with little to no frustration when you order with us.
A2M Nomad Ltd. registered address is Shop 4, 120 Gladstonos Street, Limassol, 3032 with registration number HE389636.
This privacy statement sets out how personal data is stored and processed in accordance with GDPR legislation (2018). Personal data refers to anything that may identify you as an individual including name and contact details. This statement will be regularly reviewed and updated as required by the GDPR.
Purpose of collecting and processing data
Your personal data is used for processing our online orders as well as marketing purposes.
What information do we collect about you?
Upon your consent, we may collect the following personal data from you
Name and surname
Date of Birth
We do not share sensitive or special category data such as information relating to age, gender, marital status, pregnancy, disability, and ethnic origin in accordance with the Equality Act (2010).
This information is collected and processed orally by telephone, electronically by email and SMS, as well as in writing. This data is portable between electronic devices.
Your information is retained for as long as there is a potential relationship between you and A2M Nomad Ltd and we’ll endeavour to keep it for as little as possible once this relationship is over or immediately after your request unless there is a legal reason why it has to be kept longer.
Where is your information storage?
To avoid risk of data loss, electronic data is password protected and stored in our cloud backup solution.
Written data is stored in a secure filing system for a period of 6 years. Any loss of data or breach of data protection will be reported to the ICO.
Who do we share data with?
We may share your information with our partners in order to operate our business. A list of our main partners would include:
A.S. Rebellion Geeks Ltd (Main IT partner for IT support)
We do not share or sell personal data to third parties for marketing purposes. We do not share any personal data with any party not related to our business.
At any time
Right of access - An individual can request, in writing, to review their personal data.
Right to rectification - An individual can request to rectify/update their personal data.
Right to erasure - An individual can request, in writing, to have their personal data deleted.
Right to restrict processing - An individual can request, in writing, that their personal information be no longer processed but retained for the future.
Right to Object - Any objection as well as any query related to an individual’s data can be directed to the administrator on [email protected]
Right to withdrawal - An individual has the right to withdrawal consent at any time, the administrator at [email protected] would be the most appropriate point of contact to communicate the withdrawal as this is the team that would ultimately liaise with the request.
Automated decision making, no automated decision-making or processing tools will be used. It is important we have your consent to store and process your personal data.
Information we collect from you and how we use it
When you sign up to receive our e-newsletter or register with us to place orders, you may be asked to provide certain information about yourself. This may include (but is not limited to) your name, contact details and credit or debit card details. This information will allow us to process and fulfil your transactions. Should you enter a competition or promotional feature, take part in a survey, or request a brochure or any other information from us, we will also ask for your details if required.
From time to time we may also collect information about your usage of our website, as well as information about you from messages you post to the website and e-mails or letters you send to us.
This information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested. We will also use and analyse the collected information to administer, support, improve and develop our business.
We may use other companies to provide services on our behalf, such as, processing payments, delivering orders, analysing data or carrying out market research. We will only disclose your information to the extent needed to deliver the services required.
We may use your information to contact you for your views on our services, as well as to occasionally notify you about important changes or developments to our site or services. Furthermore, we may also use your information to let you know about our other products and services which may be of interest to you. Depending on your elected means of communication, we may contact you by post, telephone or e-mail. If you decide that you do not want to receive
any further communications from A2M Nomad Ltd please let us know by sending an e-mail to [email protected]
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
How we secure customer information
The A2M Nomad Ltd website complies with the terms of the Data Protection Act. We make every effort to secure your information and maintain your confidentiality, including using Secure Socket Server and encrypting all entered data.
Online payments via the A2M Nomad Ltd website are protected by various levels of security technology. We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
Cookies are small amounts of information which are automatically set by our website on your computer. They are generally used to remember the choices you make while on the site and are harmless to your computer system.
Unless you have specifically refused to accept cookies when disclosing your details to us, our system will automatically issue one or more cookies to your computer when you log on and use this website. Should you elect to set your computer not to accept cookies, you may not be able to use certain features on this website.
Viewing your information
You are entitled to see the information we hold about you and you may request that we make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us by emailing [email protected]
All comments, queries and requests relating to our use of your information are welcomed, and should be emailed to [email protected]